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At Maggie Management, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide an inclusive online experience that can be used by all visitors, regardless of their abilities or disabilities.

This accessibility statement outlines the measures we have taken to make our website accessible and provides instructions on how users can contact us if they encounter any barriers.

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1. Commitment to Accessibility

We are dedicated to improving the accessibility of our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, at the AA level. We continually work to improve the usability and accessibility of our website to provide an inclusive digital experience for all our visitors.

2. Key Accessibility Features

  • Text and Color Contrast: We ensure text and background color combinations have high contrast, making content easier to read for people with visual impairments.

  • Keyboard Navigation: Our website is designed to be navigable using a keyboard alone. Users can move through interactive elements such as forms and buttons without needing a mouse.

  • Alternative Text for Images: All non-decorative images on our site include descriptive alt text to ensure screen readers can accurately convey the content to visually impaired users.

  • Responsive Design: Our website is fully responsive, meaning it adapts to various screen sizes, including mobile devices and tablets, to ensure a consistent experience.

  • Video and Audio Accessibility: We strive to provide transcripts for audio content and captions for videos, ensuring our media is accessible to those with hearing impairments.

3. Third-Party Platforms

Our website may include features or content from third-party platforms that are used for functionality such as social media integration, maps, video embeds, and forms. While we aim to ensure these platforms are accessible, we acknowledge that we do not control the accessibility standards of these external services. Below are some of the third-party platforms we use:

  • Social Media Widgets: We include social media sharing buttons from platforms such as Facebook, Instagram, Twitter, and LinkedIn. These may open external pages, which are subject to the accessibility standards of the respective social media platforms.

  • Maps/Location Services: Our website may use Google Maps or similar services to display locations or provide directions. While Google Maps offers some accessibility features, we recognize that navigating maps may still pose challenges for some users. Please contact us if you need alternative methods to access location information.

  • Embedded Video and Audio: We use video and audio content from platforms like YouTube and Vimeo. These services offer captions and transcripts for many videos, but we encourage users to reach out if these features are not available or need further assistance.

  • Forms and Payment Systems: For online submissions, applications, or payments, we may use third-party services such as PayPal, Stripe, or Typeform. While we choose services that strive for accessibility, please let us know if you face any issues with their interfaces.

  • Live Chat and Support Tools: If you use our live chat service, it may be powered by third-party tools such as Intercom or Zendesk. While these platforms are designed to be accessible, please contact us directly if you encounter any issues.

4. Ongoing Efforts

We are committed to ensuring our website is accessible and continuously improving it. We review our website regularly and update it to meet evolving accessibility standards. However, accessibility is an ongoing process, and we will continue working to identify and fix any accessibility barriers.

5. Feedback and Contact Information

If you encounter any barriers on our website or need assistance with navigating third-party content, we welcome your feedback. Please contact us if you have any difficulties accessing content or need an alternative format.

You can reach us at:

  • Email: [Your contact email]

  • Phone: [Your phone number]

  • Postal Address: [Your agency’s address]

We value your input and will make every effort to resolve any issues that arise.

6. Third-Party Website Accessibility

Please be aware that while we make efforts to ensure accessibility on our own website, we do not control the accessibility features of third-party websites linked from our site. We encourage you to reach out to the respective third-party platforms if you encounter accessibility issues on their sites.

Conclusion

At Maggie Management, we are committed to providing an inclusive and accessible experience for all visitors. We will continue to make improvements to our website to ensure it meets the diverse needs of our audience.

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